Shipping Policy

Delivery rounds

Monday - Friday

Confirming the payment before 9:30 AM, the products will be shipped to you on the same day.

Confirming the payment before 2:30 PM, the products will be shipped to you next working day before midday (12:00 PM).

 

Saturday

Confirming the payment before 2:30 PM on Friday, the products will be shipped to you on Saturday before midday (12:00 PM)

Shipping Policy

  1. On the delivery date, if there is no recipient and the products have been sent back. The fee would be charged to you for resending will be start at 2,500 Baht for Bangkok and surrounding Bangkok suburban, other provinces will be calculated base on distance depend on region.
  2. Company will inform tracking number by text or email address as you recorded on our system. The tracking code will be provided after you place an order and fully paid to us. You can use the code to track the delivery process from Thailand Post website.
  3. If you found the delivery box and products back from courier damaging, leaking or in the good conditions. You have to immediately notify us by taking photos on the day that you received the products and send email to us or call to customer’s service number 065-505- 5547 during opening hours. After you informing us we will provide you the instructions to return the products to us (if you have already open the products, we are refuse not to return your orders). If you are not following our conditions, we reserve our rights by not exchange or return products from you.
  4. If only damaging of the courier packaging could not be claimed to exchange or return the products. It is because we can not guarantee Thailand post or couriers services. We will do our best of packing the products to avoid the problems.
  5. We could not guarantee the delay of delivery of couriers or Thailand Post but if there is very slow, we will contact our couriers find out for you.

Time frame of delivery

  • Bangkok and surrounding Bangkok suburban : The delivery time frame will be 3-5 working days (Counting from fully payment date)
  • Other provinces : The delivery time frame will be 3-10 working days (Counting from fully payment date)

Delivery rounds

Monday - Friday
If the payment is confirmed before 12:00 PM ( Before noon). The goods will be shipped on the same day.
If the payment is confirmed after 12:00 PM ( After Midday). The goods will be shipped on the next working day.

Saturday
If the payment is confirmed before 8:00 AM. The goods will be shipped on the same day.
If the payment is confirmed after 8:00 AM. The goods will be shipped on the next Monday.

Sunday
You can simply place the orders on our website, the goods will be shipped on Monday and after the payment is confirmed.

Note: Post offices are not providing their services on Sunday.